WEBSITE COMPLIANCE
ADA website lawsuits and demand letters are hitting small businesses with little or no warning, often from plaintiffs’ firms that never contacted the business first. Attorney Michael Goldstein evaluates your actual legal exposure, directs the compliance process, and builds a documented record to protect your business if a claim is made.
Services are available for clients in Massachusetts, Maryland, and Washington, D.C.
What Is ADA Website Compliance Risk?
Title III of the Americans with Disabilities Act requires places of public accommodation to be accessible to people with disabilities. The Department of Justice’s 2024 rule formalized WCAG 2.1 AA as the compliance benchmark, and courts have increasingly applied that same standard to commercial websites — not just physical locations.
Not every business faces equal risk, and not every demand letter reflects a valid claim. But ADA website lawsuits and pre-litigation demand letters have become a real and growing exposure for small businesses, frequently filed in bulk by plaintiffs’ firms with no prior contact or warning.
Attorney Goldstein evaluates your specific exposure and directs the compliance process, bringing legal judgment that a technical vendor working alone cannot provide. Every engagement is documented to support your position if a claim is ever made.
What to look for
Depending on your situation, one or more of these approaches may be available.
Respond to an ADA website demand letter or complaint and protect your position
Evaluate your website's legal exposure before a claim is ever filed
Legal oversight of the technical audit and documentation process
Review your developer's fixes for legal defensibility, not just function
Resolve pending ADA claims or lawsuits without unnecessary escalation
Periodic legal review as your website and business evolve
Review accessibility vendor and developer agreements for liability exposure
Coordinate with your CPA on IRC Section 44 Disabled Access Credit eligibility
THE PROCESS
We review your website, business profile, and any complaint or demand letter to understand your actual exposure.
Attorney Goldstein determines the right path: a proactive compliance review, a demand letter response, or negotiation of an active claim.
When a full technical review is warranted, I coordinate with resources who can conduct a manual ADA audit of your site, documenting findings and building a prioritized remediation roadmap your developer can act on.
We respond to any pending claims, document your compliance record, and stay available for ongoing advisory as your site changes.